The Friedman Learning Group

Let’s face it, nothing has been easy. And with the issues behind staffing shortages, how do you ask your current employees to go through training in order to perform at the top of their game? Because you need them to. And when picking the training course, how do you pick the best one?

You need to pick one that is fresh and relevant to all age groups and all skill levels. Our Courses offer just that. From a Small Business Owner to a Manager to a Sales Associate and even Seasonal and Part-Time Associates. There’s something for everyone.

Taking Harry J Friedman’s “old school” philosophy and techniques, which works in every industry, at every level, and giving it a fresh coat of paint, FriedmanU constantly updates the Platform with the latest in terminology and real-life situations.

Giving your staff the tools that they can use every day, on the selling floor, will boost their morale and your sales. Giving your Sales Associates comfortable terminology to use in the sales process and whenever they reach an obstacle in that process, is key. As an example, what would your Associates say when the potential customer says, I don’t know, I just want to think about it. Giving them a quick and appropriate response could possibly save the sale.

Something such as, I know this is an important decision and you want to make sure you are making the right one, but before you go, may I ask you a question? Now this is where more sales training comes in handy. What’s the question??? Well, if the Sales Associate was following the natural flow of the conversation with the potential customer and asking questions before he/she demonstrated or showed the customer anything, he/she would know the right question. It could be the size, color, flavor, or price. If the Associate was confident enough and felt like it was necessary, he/she could mention size, color, flavor or come right out and ask about the price. It would flow something like this, so I know you mentioned you were looking for this in black. Do you think this would be perfect if I could get it in your size?

Or, so is it the price of THIS particular item or is it MORE than you wanted to spend today?

This simple technique fits any age group and any skill level, from your brand-new Associatesto your long-time Veterans.

Our Courses offer new and relevant courses to all age groups and skill levels, from small business owners to managers to Sales Associates and even Seasonal and Part-Time Associates

Reach out to my email address for a chat about your specific needs. Just know that we can set up an account for training, usually the same day and for the specific number of “Users” you need. From #1 User to #10,000 Users. Pricing starts at $125 for #1 User and goes down from there. The more Users, the lower the per person price.